You are here: Home Not your fault?

Not your fault?

slide

Making a Third Party Claim

Rhino Collision Repairs Centre prides itself on delivering the highest level of service and repairs to its valued customers.

Our commitment to service and quality extends to assisting you where appropriate in making a third party claim.

If you are not at fault and the other person has the capacity to pay or is insured, not making a claim on your own policy delivers a number of positives to you.

  1. You are the one that has the control over the repairs and instruct us to authorise your repairs after the vehicle has been independently assessed and not by an insurance company staff Assessor;
  2. You are not limited to rigid terms of a policy and your obligation is substantially only to ensure that you are not excessive with your demands and that your losses are reasonable and in legal speak “mitigated”;
  3. Rhino Collision Repairs Centre, as your repairer, will not be pressured by an insurance assessor to use non-genuine parts, rebuilt headlamps or changeover bumper bars (parts that may have been in somebody else’s accident);
  4. The Independent Assessor’s obligations are to ensure that repairs are carried for a reasonable cost and the Assessor’s role is not limited to an agenda of cost cutting, but to ensure your vehicle is returned to its pre-accident condition;
  5. You will be invariably entitled to hire a vehicle  during the course of repairs, if the period of rental is again kept reasonable;
  6. If you are taking advantage of our preferred recovery process and extend all reasonable co-operation, we are prepared to stand behind our service and where appropriate offer you a guarantee that it will be at no cost to you.
  7. If you want your car returned to its pre-accident condition without compromise and the use of a hire car, Rhino Collision Repairs Centre can and want to assist.
Smash Repairs and Panel Beating

Smash Repairs and Panel Beating

Panel repairs by Highly Skilled Professionals. We have developed a strong reputation over the years amongst the Melbourne community for providing smash repairs at competitive prices.

Read More
Car Resprays

Car Resprays

The combination of quality car spray painting and our vast experience has allowed us to have continued success. We guarantee a professional car respray painting job at a competitive price.

Read More
Accident Not At Fault

Accident Not At Fault

Not only did it set back your day, your mood and the pristine condition of your beloved car, you have the sinking feeling that this is only the beginning of the headache in sorting out your no fault accident repairs.

Read More